AIRPORT

Brisbane’s International and Domestic Airports are approximately 13 kilometres from the centre of the city, which is approximately a 20-minute drive. There are a large range of accessible, reliable and inexpensive transport options, including shuttle buses, AirTrain, taxis, Ubers, car rental and hotel transfers to and from the CBD. The airport services regional, domestic and international travellers.

TRAIN

The Air Train stations are located adjacent to the domestic and international terminals. Air Trains operate daily from 0500 to 2100 and travel directly between Brisbane city centre and the airport. Fares from Brisbane airport terminals to the city are approximately A$20.00 per adult for a single journey. For online bookings visit: www.airtrain.com.au.

Airtrain is the fast and stress-free way to travel from Brisbane Airport. In 20 minutes, you will travel directly to the heart of Brisbane’s CBD in a modern fleet of trains including air-conditioning, free WiFi, restrooms on board and plenty of space for luggage.

Airtrain is currently offering a return for free* promotion when you book at www.airtrain.com.au. *T&Cs apply.

One of Airtrain’s city stations is the South Brisbane station, which is located just 378 metres from the Brisbane Convention & Exhibition Centre. For those unfamiliar with Brisbane, you can use the online journey planner to map out your journey to the centre.

Instructions to purchase:

• Head to airtrain.com.au
• Select the Book Tickets button
• Select From destination as the Airport Domestic or Airport International
• Select To destination one of the following City stations: South Brisbane, Eagle Junction, Wooloowin, Albion, Bowen Hills, Fortitude valley, Central and Roma Street stations
• Select Return button
• Choose departure and return date
• Select the amount of passengers
• Enter passenger details
• Click the proceed to payment button
• Select Credit Card or Paypal
• Enter payment details
• Select the check boxes and press the Confirm booking button

BUS, FERRY, TRAIN

Public transport is the easiest way to travel throughout the city and SEEQ cards (visitor travel cards) are available at most newsagents and train stations for visitors to purchase. Please click the card below or call 13 12 30 for more information.

3 Days – A$79

5 Days – A$129

TAXI

For service with that personal touch, wait for one of Brisbane’s friendly and reliable taxi drivers to transfer you to your hotel. At Brisbane Airport’s Domestic Terminal, taxi ranks are located at both the Qantas and Virgin Blue ends of the terminal. For international travellers, taxi ranks are located on Arrivals Level 2. The most commonly used companies are Black and White Cabs (13 32 22) or 13cabs (13 22 27).

UBER

An Uber is approximately A$45.00 from the Airport to the city district. Please note your pickup location depends on your terminal and ride option.

Follow the below steps if you would like to utilise an Uber service:

1. Download the Uber App on your mobile device by searching ‘Uber’ in iTunes or Google Play.
2. Create an account and enter your details as directed.
3. Request an Uber when you’re ready to depart the venue – choose a ride option that suits your group size and luggage storage needs then enter your pickup location.
4. Exit the terminal – The pickup location will depend on the type of vehicle you have selected. Please refer to the instructions below to find out where to meet your driver.
5. Look for your vehicle and driver – If you can’t find your driver, contact them through the app.

At the Domestic Airport Terminal, Uber pick up is on the central road between the taxi pick up and passenger pick up and drop off, either side of the Skywalk. Upon exiting the Terminal, cross two crossings to the pickup point. View the location on a map.

At the International Airport Terminal, Uber pick up is from Level 2, at the northern end of the Terminal, follow the Ride Booking signs down the ramp to the Ride Booking pick up area. View the location on a map.

For fare estimates, visit the Uber website here.

Time Zones

Queensland is covered by Australian Eastern Standard Time (AEST). AEST is equal to Coordinated Universal Time plus 10 hours (UTC +10). Daylight saving is not observed in Queensland, the Northern Territory or Western Australia. New South Wales, Victoria, South Australia, Tasmania and the ACT have turned their clocks forward one hour to Daylight Saving Time (DST).

Customs

Please ensure that along with your passport and visa, you also pack your registration confirmation letter within your carry-on luggage.  You may be asked to produce this when moving through customs at your arrival airport.  In addition to this, please be sure to complete your Incoming Passenger Card with all details and answer each question honestly.

Visa

All visitors to Australia must have a valid visa to travel to and enter Australia (other than New Zealand passport holders, who will normally be issued a Special Category visa on arrival, provided they meet health and character requirements).

Exchange Rate

Decimal currency is used in Australia with the dollar as the basic unit (100 cents = $1). Notes come in $100, $50, $20, $10 and $5. Coins come in $2, $1, 50c, 20c, 10c and 5c denominations.

Currency exchange facilities are available in most banks and airports and operate during normal business hours.

To view the current foreign exchange rates, please visit www.x-rates.com

Credit, Banking and ATMs

Credit cards are accepted at most restaurants and shops – the most widely used being MasterCard, Visa and American Express.

Banks and post offices generally open from 0900 – 1600 from Monday to Friday. Business office hours are 0900am – 1730 from Monday to Friday.

Automated Teller Machines (ATMs) are conveniently located within BCEC. There are two ATMs situated on the main exhibition concourse on Merivale Street side of BCEC and another located next to Olio Café & Bar on Grey Street, Ground Level of BCEC. Other ATMs are available nearby in the South Bank precinct.

Emergency Number

If there is an emergency while at any of the Congress venues during the meeting, immediately report to one of our onsite staff members or the venue staff. This is to ensure prompt and efficient response from emergency services. Outside the Congress, if an emergency Fire, Police and Ambulance can all be reached by dialling 000 (triple zero).

Weather

November is spring in Brisbane and the average temperature ranges from 19 to 28 degrees Celsius. It is recommended that delegates bring a jacket for the evenings and pack for warmer days with the chance of winds and rain.

*Please note the weather below is correct at time of issuing this letter but changes regularly. Click here to see current weather forecast.

 Electric Current

The electric current within Australia is 240 Volt, AC 50 cycles. Two or three pin rectangular plugs are used. For more information, please visit your local travel store or see image below.

SIM Cards

Australia has three main mobile phone networks: Telstra, Optus and Vodafone. All three offer 3G, 4G and 5G Services. If you are travelling throughout Major cities only the coverage between the three networks is comparable. If you are travelling through regional or remote locations in Australia, Telstra offers the largest coverage network across the country. All three networks have a range of pre-paid sim cards available with varying data limits and international call minutes. To view a list click here. Sim cards can be purchased from dedicated stores or stands inside International Airports as well as, post offices, convenience stores, petrol stations and major supermarkets including: Australia Post, Coles, Woolworths, ALDI, 7-Eleven.

For most hotels, the check-in time is usually 1500 hours. Your hotel will do their best to have rooms available for early check-in, however if you wish to confirm your room for an early arrival, you will need to pre-book and pay for the room from the previous evening.

As per standard hotel policies and procedures, delegates will be required to provide a credit card or a cash bond upon check in. This is to cover any incidental charges incurred during your stay regardless as to whether your accommodation has been pre-paid in full. The hotel will place a hold on your credit card or hold the cash deposit until you check-out. Should you not utilise any incidentals during your stay the credit card will not be charged and/or the cash deposit will be returned.  Please note the daily incidental charge rates will vary across hotels. Should you wish to confirm the required amount for incidental charges prior to check-in, please contact the hotel directly.

Find out more about your hotel here.

Booked your accommodation with your registration?

If you booked your accommodation at the time of registration, you should have received a confirmation from himaa2023@arinexgroup.com including information on the duration of your stay, check-in and out times, and any notes regarding payment.

If you have not received this confirmation, please contact the Registration & Delegation team at register.ifhima2023@arinexgroup.com prior to the Congress. If you have any questions about your registration, you can also see the team in person at the Congress Registration Desk.

The Congress registration desk will be located in the Plaza Foyer on the Plaza Level of BCEC. All participants must visit the registration desk to collect their name badge before gaining access to the Congress.

We encourage you to register as early as possible to allow for easy access to the opening of the Congress.  Please bring your confirmation letter with the barcode on it.  You will need to provide this (either a printed copy or on your mobile device) at the registration desk for your name badge to be printed. Your barcode has been included in the body of your email. It will also be sent at 7am on the first day of the Congress so it is at the top of your inbox.

Registration desk opening times are:

Monday 30 October 2023…… ……… 0800 – 1700

Tuesday 31 October 2023….. ……… 0800 – 1700

Wednesday 1 November 2023…….. 0800 – 1530

If on arrival at the Congress you have not paid for your registration, you will be directed to the cashier to make payment.  All outstanding accounts must be settled upon registering for the Congress or a credit card confirmation of future payment form completed. Please arrive early to avoid any delays.

Registration Desk Team

Friendly staff will be situated in the Registration Area of the Congress each day. If you need assistance with Registration, Accommodation, Payment, using the Registration Kiosks or anything else, please stop by.

Our Congress mobile app allows access to the latest, most up to date information regarding the Congress program, social events, speakers, important updates, and many other aspects of the Congress. The app will also facilitate messaging between delegates.

App Download Instructions
· Download the ‘Arinex One’ app from the App Store or Google Play
· Enter Event Code: ifhima and click ‘Next’
· Click ‘Enter’ in the bottom right to proceed to the event
· Enter your email address you registered with and then click ‘next’
· Enter the Passcode you receive via email and click ‘Verify’

The iOS app is compatible with iPhones, iPads, and iPod touches running on an operating system of 10 and above.

The Android app is compatible with Android phones and tablets running on an operating system of 5.0 and above.

Should you encounter any difficulties in downloading or utilising the app, the Arinex staff at the Registration Desk will be pleased to be assist you.

WI-FI Access

Dedicated wifi access at the Brisbane Convention and Exhibition Centre has been arranged for the Congress with the details below:

Username: IFHIMA

Password: 2023

If you have not already done so, please advise the Congress Managers of any specific requests (including vegetarian requirements).  All attempts will be made to meet these requirements however these have been provided to the venues in advance.

The Speaker Preparation Room is located in Plaza Room P5 on the Plaza Level of BCEC.  Session speakers are requested to visit the Speaker Preparation Room at least two hours before their session to ensure their presentation is uploaded and runs smoothly.

The Speaker Preparation Room operating hours are as follows:

Monday 30 October 2023…… ……… 0800 – 1700

Tuesday 31 October 2023….. ……… 0800 – 1700

Wednesday 1 November 2023…….. 0800 – 1500

The Local Organising Committee and Scientific Program Committee for the 20^th IFHIMA Congress is very pleased to announce the detailed Congress Program is available online, on the app and in the PDF version if you would like to print this in advance.

View the detailed program on our website

Note: The Congress is subject to changes. Any amendments to the program will be reflected and updated on The Congress Mobile App. See Section 6 for instructions

The Congress Program commences on Monday 30 October at 9:00am with an Opening Plenary and a Welcome to Country. Please be seated at least 5 minutes prior to the start of the Opening Session.

Important information for your workshop attendance

Monday 30 October Workshop 1:

Those intending to attend Workshop 1: ‘Fostering global health: Introducing ICD-11 MMS structure and content in comparison to ICD-10 modifications’ in the Plaza Terrace Room, Day 1, Concurrent Session 1 – please bring a tablet or laptop to enable you to access the WHO coding tool and/or browser, search for the diagnosis and assign the appropriate ICD-11 MMS code(s) in the Workshop exercise.

Monday 30 October Workshop 2:

If you are attending Workshop 2 ‘Preparing for initial land ongoing HIM Education Program Accreditation: learn from the recipients of a perfect survey!’ in Plaza P1, Day1, Concurrent Session 3. Please fill in the attached survey prior to attending the workshop.

Workshop Survey:  Preparing for Initial or Ongoing HIM Education Program Accreditation

The Exhibition will be located in the Plaza Foyer, located on the Plaza Level of BCEC.  All delegates are encouraged to visit the exhibits and meet with the exhibitor representatives to experience the products and services on offer.

The Exhibition will be open during the following hours:

Monday 30 October 2023                 1030 – 1530

                                                              1830 – 2030 (Welcome Reception)

Tuesday 31 October 2023                 0800 – 1530

Wednesday 1 November 2023         0800 – 1330

All refreshment breaks will be held in the Exhibition area providing maximum networking opportunities for delegates and exhibitors.

Delegates are advised that segments of the Congress may be filmed or photographed for the purpose of the Congress’ proceedings.  The appropriate authority to publish permission applies. If you do not wish to be filmed or photographed, please advise the operator and move out of camera range.

Find out more about our Social Functions here

Congress Welcome Reception 

30 October 18.30-20.30 Plaza Terrace

We invite you to the first networking event of the Congress. Re-connect with old colleagues and make new connections whilst indulging in delicious canapes and fine Australian beverages.

Venue:            Brisbane Convention & Exhibition Centre, Plaza Terrace and Plaza Foyer
Dress Code:   Smart Casual

Date:               Monday 30 October 2023

Time:              1830 – 2030
Cost:               This event is included in the full registration fee

Additional tickets are available for purchase at AUD$95 per person

Note in case of wet weather, the welcome reception ceremony will begin inside the Plaza Terrace room.

Congress Gala Dinner

31 October 19.00-23.00 Brisbane City Hall

Please join us with for a three-course dinner and drinks after a full day of conferencing! Enjoy Queensland local produce in the grand Brisbane City Hall.

Venue:            Brisbane City Hall

Dress Code:   Formal

Date:               Tuesday 31 October 2023

Time:              1900 – 2300

Theme:           Australiana – a touch of green and gold

Cost:               Complimentary with a full registration

Additional tickets are available for purchase at AUD$198 per person

On Monday 30 October, delegates will be given the opportunity to select which table they prefer to be seated on with a list available at the BCEC registration desk to fill out. Delegates who provided their dietary needs in advance will need to collect their name cards when they arrive at Brisbane City Hall when they check their name off the RSVP list and display these on the tables in front of their place settings where they plan to sit.

Getting there

BY FOOT

Brisbane City Hall is only a short 16 minute walk away from the BCEC via Victoria Bridge.

BY CAR

Parking is available at King George Square Car Park which is located right across Brisbane City Hall. The drive between the BCEC and King George Square Car Park takes approximately 10-15 minutes. Please note that travel times may vary depending on traffic conditions and might be higher during peak hours. Click here to see parking rates at King George Square Car Park.

PUBLIC TRANSPORT

Busses run approximately every 2 minutes and will take you to Brisbane City Hall in only 10 minutes. The nearest stop is Roma Street Station, which is a short 5-minute walk from the BCEC. From there Bus routes 66, 111, 222, 330 and 333 will take you directly to King George Square Station located right next to Brisbane City Hall.

TAXI

Taxi ranks are located outside the main entrance to the Centre on Merivale Street.

UBER

To take an Uber to Brisbane City Hall, download the app from the Appstore or Google Play Store. See the instructions for the download under “Airport and Transport” in this document. A fare from the BCEC to Brisbane City Hall costs approximately AUD$12.

The Congress is environmentally conscious and have a number of sustainability practices in place. Participants are encouraged to bring their own writing pads and pens to use at the Congress.  Water bottle refill stations will also be available so please bring your own water bottle to use.

The Congress App will provide you with access to the most up to date version of the program. A pinboard will also be at the registration desk of print outs daily.  The app will also facilitate messaging with others.

All Congress delegates are encouraged to complete the Congress evaluation which will be issued electronically following the conclusion of the Congress.  Your evaluation of the Congress will be important in planning for future events.  Please complete your evaluation online.